What we sell:
Order processing
Once your order and payment have been successfully confirmed, our team begins processing your purchase.
Orders are prepared for shipment based on product availability and processing requirements.
Shipping Policy
Please read our shipping policy before placing an order. Here's what you need to know about order processing, dispatch, delivery and shipping assistance.
Usually shipped within 4 days
Delivery to serviceable locations across India
Secure product packaging
Shipping and dispatch time
Orders are usually shipped within 4 days of order confirmation, subject to product availability and processing requirements.
Order confirmation
After successful payment.
Processing and dispatch
Usually within 4 days of order confirmation.
Delivery
Depends on the delivery location and courier service.
The 4-day timeframe refers to usual dispatch, not guaranteed delivery. Courier transit time is additional.
Shipping locations
We ship products to serviceable locations across India.
Shipping availability depends on your delivery address, PIN code, product type and courier coverage.
In certain cases, delivery may not be available to some locations due to logistical or courier restrictions.
Shipping charges
Shipping charges, where applicable, are calculated based on your order and delivery location.
Applicable delivery charges will be displayed during checkout before you complete your payment.
Free shipping may be available on eligible orders, where specifically indicated on our website.
Estimated delivery time
Delivery timelines depend on your location, courier availability and transit conditions.
Any estimated delivery date displayed on our website is indicative and may vary due to logistical or operational circumstances.
We recommend considering the estimated delivery period before placing time-sensitive orders.
Order tracking
Once your order is dispatched, tracking details will be shared wherever tracking is available.
Tracking information may take some time to become active after the courier has received your shipment.
Delivery address and contact information
Please provide accurate and complete delivery information when placing your order.
Complete delivery address
Correct city, state and PIN code
Valid and reachable contact number
Any necessary delivery instructions
Incorrect or incomplete information may result in delivery delays or unsuccessful delivery attempts.
Shipping and delivery delays
While we aim to dispatch orders within the usual processing period, unexpected delays may occasionally occur.
Possible reasons include:
Product availability or processing requirements
Courier or transportation disruptions
Weather conditions or public holidays
Incorrect or incomplete delivery details
Other circumstances beyond our reasonable control
Products damaged during delivery
If your product arrives damaged or defective due to an issue from our end, please contact our support team within 2 days of delivery.
A continuous unboxing video is mandatory for damage-related claims.
Record the complete unpacking process
in one continuous video.
Any visible damage, including bends or breakage,
must clearly appear in the same video.
Claims without the required unboxing video
cannot be accepted.
Approved claims will be handled according
to our Returns and Cancellation Policy.
Minor natural marks or blemishes in materials and finishes are not considered manufacturing defects.
Shipping assistance
For questions about shipping, dispatch, tracking or delivery, email us at resonateliving@gmail.com or call +91 99872 54290.
Please keep your order number and registered contact details ready so our team can assist you.